Privacy Policy

Effective Date: 2025

Last Updated: 2025

BackFlowRates.com ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, BackFlowRates.com (the "Site"), and use our services.

Information We Collect We may collect and process the following types of information:

Personal Information: Name, email address, phone number, mailing address, and payment details.

Account Information: Login credentials, user preferences, and profile details.

Transaction Information: Booking details, service history, and payment transactions.

Technical Information: IP address, browser type, operating system, and browsing behavior on our Site.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

How We Use Your Information We may use the information we collect to:

Provide and manage our services, including bookings and payments.

Personalize user experience and improve our platform.

Communicate with you regarding updates, promotions, and customer support.

Prevent fraud, enforce our Terms of Service, and comply with legal obligations.

Sharing of Information We do not sell or rent personal information. However, we may share your information with:

Service Providers: Third-party vendors who help us with payment processing, analytics, and customer support.

Business Partners: Backflow testers and companies when you book services through our platform.

Legal Compliance: If required by law or to protect our rights and interests.

Data Security We implement appropriate security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing communications.

Manage cookie preferences through your browser settings.

Third-Party Links Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Children's Privacy Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from minors.
Changes to This Privacy Policy We may update this Privacy Policy periodically. We will notify users of significant changes through our website or email.
Contact Us If you have any questions about this Privacy Policy, please contact us at: Service@BackFlowRates.com